Privacy Policy

Privacy Policy
This is the privacy policy, written with an intention for the explaination to our client how Next Innovations  gets, uses and reveals personal informations. Next Innovations  collects information for providing users effective and best support services. If you give us your personal information either through website, chat or email, etc to use our services, you agree to this policy, without limitation of qualifications.

HOW Next Innovations  COLLECTS INFORMATIONS

Next Innovations  for assisting consumers with best support services uses internet-based softwares. The software it uses for giving support services to its users enables its expertise to remotely access and control your device with your permission. For this Next Innovations  requires a bit of information from consumers to provide the Services and support.

Certain bit of information the firm collects may be provided by the consmer directly by submitting a form or on the phone requested by our expertise.We might collect other technical informations by or through our diagnostic and related Softwares as our devices work with user’s devices to give the services.

KINd OF INFORMATIONs WE COLLECT

PERSONAL INFORMATION:

We, at Next Innovations , may ask for few information in case we require it essentially. This type of information personally identifies users personally. It enable us reach users at anytime. To use the Services, Consumers need to get registered with Next Innovations . If they Choose for online registration, we may ask them for providing contact details, which includes first and last name, Postal address, E-mail address, Personal identifier etc. Next Innovations  may use such information in order to contact you for the services or products you request.

PAYMENT INFORMATION:

Next Innovations  may ask for credit card information or other payment information if Comsumer wants to register for the Services. We also uses third party payment processing, payment gateways transactions in order to make verification and process on our behalf. We use payment information for the purpose of completing user’s transactions easily.

Devices Information:

CONSUMER'S DEVICE INFORMATION:

Next Innovations  receives information associated with consumer's device. Such information may comprise of the followings -
Purchasing date of users’ computer and its type
Computer identification number
Model, make or any other information related to computer
Peripherals or Software installed or attached to computer
In general, we require to providing personal technical support to users in order to be able to support tools and enhance our supported products lists.

REMOTE ACCESS POLICY:

Users may get their problem solved with our help by requesting and enabling Next Innovations  Support team to have access to their device. We use innovative technology called remote access tools by being granted control of your computer to remotely over the Internet to diagnose or fix problems. Next Innovations  does not access to your computer without your permission,you can end session at anytime.

We have technical expertis who are well experienced in using such technology and may take instant step. They are well-disciplined not to access to confidential or sensitive information stored on user computer or network,Sessions are being recorded and monitored by our quality analysis team. They do so to avoid your deliberate destruction of information and to maintain good standard. Next Innovations  strives to;ep maintaining specific internal policy and technical controls in order for limiting how and whether remote access tools are used to consistently to assist you.

DIAGNOSIS TOOLS:

Next Innovations  is also considered to make use of some of the online diagnostic tools that allow receiving a wide range of useful information related to state of your device. Such information is necessary for using security technologies over the web. We are committed to analyze the information in order to diagnose and solve and end-user problems. We do not collect sensitive information. Our being able to use your computer remotely is subject to the terms and conditions of the respective software license agreements.

LIVE HELP SESSION RECORDS:

We have the right to record on-line and off-line sessions between consumers and our tech team for ensuring best quality control and service-related purposes. Information in this regard includes improving the Services, creating a support knowledge base and conducting internal market research.

COOKIES:

Next Innovations  entertains the right to use cookies and similar tools. These cookies are kind of information stored by your browser on your device's hard drive or on your device. Cookies enable us to keep track of the choicesyou specify.

LOG FILES:

We make use of IP addresses in order for analyzing, administrating or trending the website behaviour. We may also track user movement for aggregate use and for business analysis.

SUPPLEMENTATION OF INFORMATION:

We make sure the upstandingness of our services. We manage risk and may appurtenance personal information from others. To take an example, we may use your name and other related information in connection with determining trustworthy and requesting a credit report as permitted by law.

SHARING AND INFORMATION divulgence:

Next Innovations  is shares aggregated and de-identified information with its partners(associated), which is not linked to any personal information that discloses your privacy to others unless it is required to allow use of specific widgets within the Services.

In the following case we may disclose your personal information

• To comply with related law, regulations, legal procedure, or enforceable governmental requests,
• To respond as essential to actual or potential lawsuits, or
• To protect the rights and property of Next Innovations  or others.

By chance if we are going to merge with other company, or sell to a large extent all relevant assets, or file for bankruptcy, we may have the right to disclose and transfer your personal information with the company or asset. However, we will be seeking proper protection for personal.

INTERNATIONAL USERS:

In case you are from the European Economic Area, it is important for you to note that your personal information we may transfer outside the European Economic Area for use by Next Innovations  and its affiliates and subsidiaries for any of the objectives which are described in this privacy policy.

SECURITY:

You consent to the transfer and processing of your personal information by using our website or the Services. Or providing us with your personal information,

We may use a variety of security technologies, administrative, managerial, and physical safeguards in order to protect personal information we receive from unauthorized access or disclosure. We do not guarantee for security of any data transmissions or the physical transfer of information. Also we don’t give guarantee for fully elimination of all security risks which are related to personal information and technical mistakes.

SURVEYS:

Next Innovations  may request information from you via surveys periodically. It is completely voluntary to participate in these surveys. You may have a choice whether or not to participate. We can ask for information which includes name and shipping address, zip code, etc. We use such information for purposes of monitoring or improving the use and satisfaction of Services.

CONTESTS:

Next Innovations  may offer sweepstakes, contests or other promotions. Such promotions are governed by applicable rules. Personal information in such case will be used as explained at the time of collection.

CHILDREN:

We do not allow anyone under the age of 13 to use our services.

CORRECTION/UPDATING PERSONAL INFORMATION:

You can change your personal information like your zip code, or if you don’t want to use the Service. You have the right to update, correct or remove your personal information provided to us through our website.

NOTIFICATION OF CHANGES:

Next Innovations  enjoys the right of making certain changes in its private policy without giving you any information in advance. So you are requested to please check our website from time to time to be able to know about the latest privacy practices.

QUESTIONS:

In case you come with any problems, quarries or questions about our privacy policy, you are free to make it clear through email or by calling us.